1. Agreement

These Terms of Service ("Terms") govern your access to and use of the Appoploo yacht-charter management platform (the "Service") provided by Appoploo ("we", "us"). By creating an account or using the Service you agree to be bound by these Terms and by our Privacy Policy. If you use the Service on behalf of a company, you confirm you are allowed to accept these Terms for it, and "you" means that company.

We may update these Terms from time to time. If a change matters to you — for example a change to what a plan costs or includes — we will email the account owner at least 30 days before it takes effect. The date at the top of this page is the date of the current version. Continuing to use the Service after a change takes effect means you accept it.

2. Accounts & Eligibility

The Service is built for businesses and the people who run them. You may use it only for your charter operation or one you work for, and you must be at least 18 years old and legally able to enter into a binding contract.

You must give us accurate account details and keep them up to date. You are responsible for keeping your password safe and for everything done under your account, including by anyone you invite as an extra login. If you think someone else has access to your account, change your password from Settings and tell us at support@appoploo.com.

3. Subscriptions & Pricing

The Service is offered on four plans. Prices are in euros, per month, and can be checked at any time on the Billing screen inside the product and on our home page.

Starter — free. One boat, three crew records, no extra logins.
Captain — €39 a month. One boat, unlimited crew records, no extra logins.
Fleet — €99 a month. Five boats, unlimited crew records, three extra logins.
Unlimited — €249 a month. No limits on boats, crew records or logins.

Paid plans are billed monthly, in advance, through our payment provider Stripe, and renew automatically each month until you cancel. We do not store your card details. Prices do not include VAT; where VAT applies to you, it is added on top.

You can move up or down between plans at any time from Billing. If you switch part-way through a month, you only pay the difference for the days that are left in it. Nothing changes until you finish the switch in Stripe.

You can cancel at any time from Billing. When you cancel you keep your plan until the end of the period you have already paid for, and you are not charged again after that. We do not refund the remainder of a month once it has started. When a paid plan ends, your account moves to the free Starter plan. Everything you have entered stays; what changes is that you cannot add more boats, crew records or logins than Starter allows, and the features that belong to a paid plan are locked until you choose one that includes them.

If a payment fails, Stripe retries it and lets you know. Your plan and your data stay in place while that happens. If the payment can never be collected and the subscription ends, your account moves to the free Starter plan as described above; we never delete your data because a payment failed.

4. Acceptable Use

You agree not to misuse the Service, including by attempting to breach security, uploading unlawful content, or using it to process personal data without a lawful basis. You are responsible for the personal data of your own clients and crew that you enter into the Service and for having the right to process it.

In particular, you must not: share one login between several people to get around a plan's limits; scrape, copy or resell the Service or its data; probe or overload our systems; or use the Service to send unsolicited messages. We may suspend an account that does any of these while we look into it.

5. Customer Data

You retain ownership of the data you submit. You grant us a limited licence to host and process it solely to provide the Service. Our handling of personal data is described in the Privacy Policy.

The Service is a tool for running your business; it is not a party to it. Charter contracts, quotes, pro-forma and final invoices and every price on your public booking page are made between you and your client. You are responsible for checking that the figures are right, that the VAT rate you apply is the one your business must charge, and that you meet the laws and licensing rules that apply to chartering in the waters you operate in. Documents the Service produces are drafts you issue in your own name.

We keep regular backups of the Service as a whole so that we can recover from a failure on our side. Backups are not a substitute for your own records: keep copies of contracts and invoices you are required to hold.

6. Termination

You may stop paying at any time by cancelling from Billing; your account then continues on the free Starter plan as described in section 3. You may close your account entirely at any time via Settings → Delete my account. Deleting your account is immediate and cannot be undone: it removes your boats, bookings, clients, crew and invoices, removes everyone on your team, and stops your public booking page working.

We may suspend or close your account if you break these Terms, if a paid plan stays unpaid, or if we are required to by law. Unless the situation is urgent, we will email the account owner first and give you a chance to put things right.

If we close your account, or your subscription ends and you decide to leave, you can ask us for an export of your data for 30 days after that date and we will provide it. After those 30 days we delete it, except for records we must keep by law — invoices are retained for the period Greek tax law requires, as set out in the Privacy Policy. Sections 5, 7 and 8 survive the end of this agreement.

7. Disclaimers & Liability

We work to keep the Service available and accurate, but we provide it "as is" and "as available", without warranties of any kind to the extent permitted by law. We do not promise that it will be free of interruptions or errors, that every figure it calculates will be correct, or that it is fit for any particular purpose. Third-party services we rely on — hosting, payments, email, maps and vessel tracking — may fail or change in ways outside our control.

To the fullest extent the law allows, we are not liable for any indirect or consequential loss, including lost charters, lost profit, lost data or damage to reputation, however it arises. Our total liability to you for everything arising out of or connected with the Service in any 12-month period is limited to the amount you paid us for the Service in the 12 months before the event that gave rise to the claim. On the free Starter plan, that amount is zero.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including for death, personal injury or fraud. You agree to compensate us for claims made against us by a third party that arise from your breach of these Terms or from the charters you run.

8. Governing Law

These Terms are governed by the laws of Greece. Any dispute arising out of or in connection with them or the Service is subject to the exclusive jurisdiction of the courts of Athens, Greece. If you have a problem, please write to us first — most things can be sorted out with an email.

9. Contact

Questions about these Terms: support@appoploo.com.